Customer Service

Customer Service

Maxirez is a company operating under the umbrella of BerTouristic, providing customer service, call center and after-sales services for tourism companies, travel agencies, hotels and resorts. Maxirez's mission is to strengthen its leading position in the industry by meeting the needs of its customers in the best possible way.

Maxirez has adopted the principle of providing the best service on online and offline platforms. Maxirez prioritizes customer satisfaction and offers a wide range of services such as reservations, product sales and after-sales services.

The company aims to provide the best service by meticulously tracking customer and product data, analyzing cost and satisfaction rates thanks to its self-developed software.

Maxirez aims to be with customers on every platform where they want to contact the company. It aims to solve customers' problems in communication centers such as web, social media and e-mail, especially telephone services. By keeping customer satisfaction at the highest level, it aims to maintain its leadership in the sector and carry it further.

Maxirez continuously improves itself and closely follows the innovations in the sector in order to provide the best service to its customers.

With its customer-oriented approach, it states that they are here to provide customers with the best experience.